What is the role of peer groups for MSP?
Did you ever start watching a show and someone shared a piece of trivia that revealed a lot about the nature of a character without any spoilers? They just pointed out something that was incredibly useful or insightful, and now you can’t unsee it.
This is only possible because they are:
- Watching the same show.
- Started watching before you did.
The same thing happens with professional peer groups.
These are the people who are MSP professionals, sharing their insights and experiences. Both of these things are invaluable for someone looking to grow professionally.
So, from providing a list of MSP communities and peer groups to join in 2025, all the way to explaining how to behave and what to look for there, here’s what you need to know as someone involved in MSP middle management.
Look for Top MSP Communities
According to specialists from an MSP staffing company, the best peer groups for MSP professionals are the ones that have already built a reputation for valuable discussions and real-world insights. Instead of wasting time in random forums with surface-level conversations, start with well-established communities that have been around for years. These groups tend to have a mix of experienced MSP leaders and newer members eager to learn, creating a space where advice is both practical and actionable.
One of the top names in the MSP world is the ASSCII Group. It’s one of the longest-running communities for MSPs, offering everything from industry discounts to private discussion forums. ASCII has a strong emphasis on peer collaboration, meaning you won’t just be passively consuming content – you’ll be interacting with other MSP middle management professionals facing the same challenges as you.
Another big player is MSP Alliance, which focuses on improving operational maturity for MSPs. It’s not just a networking group; it also provides best practices, certifications, and access to key industry insights. If you’re looking for a community that actively helps MSPs grow and standardize their operations, this is a great place to start.
Lastly, TechTribe is one of the more modern and active MSP communities. Unlike some of the more formalized organizations, TechTribe embraces a more casual approach while still maintaining a high level of value. It’s beneficial for those just starting with MSP peer groups, as it provides courses, templates, and direct access to experienced members.
Participate in Vendor-Led MSP Forums
People from a renowned agency offering outsourced MSP staffing services claim that MSP peer groups don’t always start with MSPs themselves. Many vendors host their own forums, bringing together IT professionals who use the same tools. These groups can be goldmines for troubleshooting, best practices, and industry trends – all without sifting through generic IT advice. Also, vendors tend to stay more focused and productive since they moderate these spaces.
Microsoft, ConnectWise, and Datto are some of the biggest players in the MSP space, and all three have dedicated communities. Whether it’s Datto’s partner network or ConnectWise’s user groups, these platforms provide direct access to vendor representatives, experienced MSPs, and exclusive training sessions. The best part? You’re not just networking – you’re learning how to get the most out of the tools you already use.
Vendor-led groups aren’t just about answering tech questions. They often bring insights that go beyond the product itself, like pricing models, service bundling strategies, and customer retention tactics. The conversations here tend to be highly practical since everyone is working with the same set of tools and facing similar operational challenges.
Don’t just lurk—get involved. The more you engage in discussions, ask questions, and share your own experiences, the more valuable these forums become. MSP middle management professionals who actively contribute tend to get noticed by both their peers and the vendors themselves, which can open doors to partnership opportunities, beta programs, and even referrals.
Find Mastermind Peer Groups for MSP Leaders
If you want deep, strategic discussions with people who actually understand MSP operations, MSP peer groups designed as mastermind sessions are the way to go. These are smaller, more focused groups that prioritize accountability and real business growth. You’re not just swapping stories – you’re working through actual problems with a trusted network that challenges you to improve.
Unlike broad business peer groups, mastermind groups follow structured meeting formats. Members come together regularly to discuss goals, challenges, and strategies, often with a facilitator guiding the conversation. Also, since these groups are smaller, discussions are more tailored, with participants getting direct feedback on their business decisions instead of generic advice.
Experience matters here. Mastermind groups tend to attract MSP professionals who have already been through the challenges you’re facing now. The value of hearing how another middle manager handled an unprofitable service offering, a difficult client, or an AI solution integration can’t be overstated. It’s real-world learning with immediate application to your day-to-day operations.
The best part? It’s not just about learning – it’s about getting honest feedback. A strong MSP peer group won’t just pat you on the back and say, “Good job.” They’ll challenge your assumptions, push you to think differently, and hold you accountable for making real changes. If you’re serious about professional growth, this is where you’ll find it.
Engage in Online MSP Discussions
Online discussions are a great starting point for those who prefer learning from the sidelines before jumping into structured peer groups for MSP. Platforms like Reddit and Discord host some of the most unfiltered MSP conversations, where professionals share real struggles, success stories, and industry frustrations without the usual corporate polish.
Twitter (or X, if you insist on calling it that) has become a hub for MSP middle management thought leaders. Following the right people gives you access to real-time industry insights, discussions on new trends, and sometimes even direct engagement with big names in the field. Many MSP leaders use the platform to break down complex issues simply, making it a great way to stay informed without diving into long-winded whitepapers.
If you’re looking for a more structured chat environment, Slack and Telegram have dedicated MSP peer groups where members share everything from contract templates to security best practices. The key here is consistency—these groups work best when you contribute regularly, not just when you need something. The more you engage, the more you’ll get out of them.
Industry forums may not be as flashy as social media, but they’re packed with long-form discussions that you won’t find elsewhere. Sites like the MSP subreddit or dedicated IT forums are filled with war stories, process breakdowns, and troubleshooting discussions that go beyond vendor-led marketing materials.
List of Peer Groups for MSP Management
Wrap up
Peer groups for MSP middle managers aren’t just a nice-to-have – they’re a game-changer. The right community gives you insights, accountability, and solutions you wouldn’t come up with on your own. Also, these groups help you stay ahead of industry trends while refining your business strategy. Being in an MSP peer group isn’t just about what you take – it’s what you contribute, too. The more you engage, the more valuable these connections become. So whether you’re joining a mastermind group, an online forum, or a vendor-led discussion, make sure you’re an active participant.
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