Anna @ Support Adventure

Does Mexico Have a Digital Nomad Visa?

Does Mexico offer digital nomad visas? Many countries have implemented this type of visa–programs to attract foreign visitors while allowing them to stay for an extended period of time. Mexico is a true paradise for digital nomads, remote workers and anyone willing to escape their country. But does the country have a long term visa option that allows you to stay and enjoy everything it has to offer? Mexico doesn’t have an official digital nomad… Continue Reading Does Mexico Have a Digital Nomad Visa?
By Anna @ Support Adventure, ago

Benefits of RPO (Recruiting Process Outsourcing) for MSP

Although RPO and MSP are two terms that often get confused between each other, MSPs can utilize RPOs to find staff members for their businesses. What is RPO? In short, RPO aims to improve the efficiency of the company by accomplishing its hiring activities. In fact, using such a provider for your hiring processes has many great advantages.  MSPs can use RPO to outsource their hiring process including searching for suitable candidates, vetting, interviewing, training,… Continue Reading Benefits of RPO (Recruiting Process Outsourcing) for MSP
By Anna @ Support Adventure, ago

Why People Hate Working Help Desk Jobs and How To Prevent It

Working at an IT help desk is by far one of the most common tech roles in the world, in what’s probably the most stable industry. The job leads to very rewarding careers for many, but can also lead to burnout. Here at Support Adventure, we’ve been staffing IT support positions since 2016 and have worked with many clients to help them optimize their helpdesk to improve their clients, but most importantly their employees’ satisfaction.… Continue Reading Why People Hate Working Help Desk Jobs and How To Prevent It
By Anna @ Support Adventure, ago

Best Remote Customer Service Jobs in South Africa

Are you looking for a remote job in South Africa? Customer service jobs might come first to your mind, where specialists often work online or remotely as outsourced third-party agents. In fact, many foreign companies hire customer support in South Africa due to the beneficial rates and native English speakers.The Best Remote Customer Service Jobs in South Africa are:Customer service representativeCall center agentService dispatcherClient relations associateTechnical support representativeVirtual… Continue Reading Best Remote Customer Service Jobs in South Africa
By Anna @ Support Adventure, ago

Croatia Digital Nomad Visa Requirements

On January 1st of 2021, Croatia introduced a digital nomad visa for all location independent professionals willing to spend up to 12 months in this beautiful country. The Adriatic destination wants to attract foreigners to come to work and contribute to the country’s economy. Are you interested in spending some time in the Balkan paradise as a digital nomad? If so, we got you covered with everything you need to know.The main requirements of… Continue Reading Croatia Digital Nomad Visa Requirements
By Anna @ Support Adventure, ago

The Top 6 Hiring Mistakes MSPs Should Avoid

What are common mistakes MSPS make during the hiring process, and what can they do to avoid them? The top hiring mistakes to avoid as an MSP are:Focusing on credentials and certificationsHoping for the bestNot screening for social skillsNot having a well-defined roleNot testing candidates for real-world scenariosHaving scarcity mentality As with any other company, MSPs also make mistakes when selecting new staff members. In this article, you will… Continue Reading The Top 6 Hiring Mistakes MSPs Should Avoid
By Anna @ Support Adventure, ago

Can You Work Remotely in Mexico for a US Company?

Mexico isn’t only a popular destination for American tourists but also a place worth considering for a long-term stay. If you are already working remotely or have some online income, relocating to Mexico won’t be difficult at all!You can work remotely for a US company from Mexico. Remote workers can also avoid paying taxes in Mexico by working for a foreign company and having all their income sources come from abroad. Additionally, they must… Continue Reading Can You Work Remotely in Mexico for a US Company?
By Anna @ Support Adventure, ago

The Best Remote Jobs To Work From Home in South Africa

Which remote jobs will give you the chance to work from home in South Africa? The ability to work remotely isn’t a novelty in today’s world, and there are some careers that offer great flexibility to work from anywhere you want.The best remote jobs to work from home in South Africa are: Help desk technicianIT service desk dispatcherCustomer service representativeData entry clerkEditing and proofreadingSocial media managerVirtual assistantCopywriter… Continue Reading The Best Remote Jobs To Work From Home in South Africa
By Anna @ Support Adventure, ago

How to Market Your MSP Business in 2022: Best Practices From An Expert

Are you looking for the best ways to market and promote your MSP business? Wanna know what the most effective ways of attracting new customers are? New and already established MSPs must answer these questions with confidence in order to scale their business. The best ways to market your MSP business in 2021 are: Social MediaSEOCold CallingAttending Conferences and Networking Email MarketingSocial Proof Utilizing the VideoClient Testimonials Select a Niche… Continue Reading How to Market Your MSP Business in 2022: Best Practices From An Expert
By Anna @ Support Adventure, ago

IT Jobs in South Africa for Foreigners in 2022

Are you dreaming about living and working in South Africa? An IT job can give you the opportunity to realize your dream! The biggest advantage of many IT jobs is the possibility to work remotely or from home. Even as a foreigner in South Africa you can find a suitable position in IT if all other requirements are fulfilled. Foreigners in South Africa have great chances of being hired by outsourcing companies for various IT… Continue Reading IT Jobs in South Africa for Foreigners in 2022
By Anna @ Support Adventure, ago

Benefits of BPO in Recruitment for your business

Outsourcing, as well as business process outsourcing (BPO), have become popular alternatives to hiring full-time employees in-house or hunting for freelancers on Upwork. Nowadays, you can find an outsourcing solution in any corner of the world and reap the benefits of geo arbitrage! We at the Support Adventure, the remote MSP Staffing Company can help you do that!Top reasons a business should consider using a BPO provider for HR:Time savingsCost savingsIncreased… Continue Reading Benefits of BPO in Recruitment for your business
By Anna @ Support Adventure, ago

Best Places To Live in Brazil for Expats in 2022

Brazil is an amazing place to experience as an expat. It has everything that you can dream about – cultural heritage, incredible diversity, beautiful beaches, delicious food, an exciting lifestyle, and of course the warmest and most welcoming people. Inspired to relocate to Brazil? Then you surely need to know about the best places to live as an expat.Top places to live in Brazil as an Expat are:São Paulo Rio de Janeiro Florianopolis … Continue Reading Best Places To Live in Brazil for Expats in 2022
By Anna @ Support Adventure, ago

Working Remotely in Portugal for a UK Based Company

Portugal is not only a desirable tourist destination, but also a great place to live! It has affordable prices, high quality of life, well-developed infrastructure, efficient public transportation, and good health care. Many people are willing to relocate with their remote jobs, especially from the cold and rainy United Kingdom. Working remotely in Portugal for a UK company is possible and has been practiced by many people. It can be done in three main ways:… Continue Reading Working Remotely in Portugal for a UK Based Company
By Anna @ Support Adventure, ago

Working Remotely from Mexico as a US Citizen

Mexico is one of the most popular travel destinations for Americans. So why not stay there longer and work online from there? The new popularity of remote work means you can relocate to a warmer, more cost-effective and friendlier country like Mexico. It’s not so hard because:US citizens can work remotely from Mexico for up to 180 days visa-free. Afterwards, an application for temporary residency must be submitted to the Mexican embassy. Remote workers… Continue Reading Working Remotely from Mexico as a US Citizen
By Anna @ Support Adventure, ago

The Cheapest Places To Live in Portugal (Updated 2024)

In the last several years, Portugal has been attracting expats, digital nomads and retirees from around the world. The country has a long list of advantages and the affordable cost of living is just one of them. If you want to enjoy a Mediterranean life and reduce your living expenses at the same time, Portugal is the right place. The top cheapest places to live in Portugal in 2024 are:Bragança Viseu Braga Covilhã Torres… Continue Reading The Cheapest Places To Live in Portugal (Updated 2024)
By Anna @ Support Adventure, ago

The Top Reasons for Offshore Outsourcing or BPO in South Africa

For many years, the traditional destinations for outsourcing have been India and the Philippines, largely due to the low costs for relying on a large workforce. However today, South Africa has become a popular outsourcing place and a truly competitive market for offshore solutions. More and more companies are discovering the unique opportunities and values that this country provides. Here are reasons to hire staff in South Africa: A large talent pool of potential outsourced… Continue Reading The Top Reasons for Offshore Outsourcing or BPO in South Africa
By Anna @ Support Adventure, ago

Top Qualities of Help Desk Technicians

Are you looking for a job as an IT technician or hiring one for your business? Whether you are a candidate ready to start your IT career and a company seeking the best employee, you must know the top qualities of a support technician.The top qualities of a help desk technician include being: A quick and constant learnerCustomer and service-orientedA good communicatorAn analytical thinkerEmpatheticA team playerA problem solver … Continue Reading Top Qualities of Help Desk Technicians
By Anna @ Support Adventure, ago

Working a US Job Remotely in Europe: All You Need To Know

Since 2020, remote work has become the new normal for many people. Some even decided to move to other countries as a benefit of clocking in online. We are seeing more and more individuals work for US companies while living abroad, and many are choosing a European country as their base. Here’s why:  An individual can work remotely for a US company and live in Europe for at least 90 days with only a tourist… Continue Reading Working a US Job Remotely in Europe: All You Need To Know
By Anna @ Support Adventure, ago

Best MSP Website Examples and Key Elements

We all know that your website is a representation of your company. It’s your digital business card. Therefore, any MSP should invest time, effort and money into creating a solid online presence that starts with their website.  Key elements that the best MSP websites should include are: Original content Simple understandable design Easy navigation Overview of service offeringsFree information in exchange for a leadPromo videoBenefits for customersFree servicesPleasant design, graphics… Continue Reading Best MSP Website Examples and Key Elements
By Anna @ Support Adventure, ago

MSP Dispatcher Role and Responsibilities: The Complexity of the Job

Bringing an MSP dispatcher (service desk coordinator) on board your MSP can have life changing results. Some companies assume that the dispatcher position is a simple role in which anyone with decent communication skills can do the job. In reality, a service dispatcher needs to be well-rounded in a number of key areas to pull off their main objective successfully. What exactly is that? The main responsibility of the service dispatcher is to coordinate the… Continue Reading MSP Dispatcher Role and Responsibilities: The Complexity of the Job
By Anna @ Support Adventure, ago