Why Support Adventure Outsourced MSP Technicians are Different – Our Training and Testing Program

The IT sector is a dynamic field that calls for a high degree of self-direction, a predisposition for systems thinking, and the ability to consider issues from various aspects. For MSPs, that means having a solid frontline of support, ready to navigate the turbulent seas of the industry.To do so, MSPs need to have a strong ship with a capable crew, ready to adjust to any conditions gracefully. That’s precisely what makes our technicians… Continue Reading Why Support Adventure Outsourced MSP Technicians are Different – Our Training and Testing Program

Tier 3 IT Technician Closes His Business to Join Support Adventure 

Why would anyone shut down their own business and take on a full-time job as an IT technician? Jonathan, one of our top technicians, did exactly that – he shut down his IT support business in Cape Town to join Support Adventure. Since then, has been successfully contracted to a company in Florida as a level 3 technician for an MSP and has quite an intriguing story to share!The story behind Jonathan’s journey is… Continue Reading Tier 3 IT Technician Closes His Business to Join Support Adventure 

Support Adventure Reviews: Why people like working for Support Adventure

Are you thinking about joining Support Adventure as a client or a new employee, but are unsure if we would be the right fit for each other? Whichever category you fall under, you’ll find something valuable in this article.As a fully remote-operated MSP outsourcing company run by expats, our emphasis here at Support Adventure is on successfully managing people and their expectations.That’s why Support Adventure reviews are our valuable resource that guides us… Continue Reading Support Adventure Reviews: Why people like working for Support Adventure

Support Adventure Location: Where are we located?

When looking into a company you’re interested in working with, you’ll most likely end up on their website’s ‘About’ page. Information you find there can be related to their goals, values, company history and of course, it’s location. But whenever someone asks us, “Where is Support Adventure located?,” our answer is never a simple one.As an expat-run outsourcing company operating fully online for six years, our “location” is kind of a long story! When… Continue Reading Support Adventure Location: Where are we located?

Support Adventure Reviews

Are you thinking about joining Support Adventure as a client or a new employee but are unsure if we would be the right fit for each other? You’ll find something valuable in this article in whichever category you fall under.As a fully remote-operated outsourcing company run by expats, our emphasis here at Support Adventure is on successfully managing people and their expectations.That’s why Support Adventure reviews are our valuable resource that guides us… Continue Reading Support Adventure Reviews

Why we love hiring staff from South Africa!

We have a soft spot for hiring staff from South Africa. So many of our remote techs, admin assistants and even entry level support agents are from this beautiful country. At this point, you might be wondering why.Well, when we first started Support Adventure, a premium remote staffing company for MSPs, we were operating from Serbia and hiring people from around the world. They had to be able to work the same time zone… Continue Reading Why we love hiring staff from South Africa!

History of Support Adventure and its founder Eric Muth

Support Adventure – the expat-run MSP Staffing Company was founded on a strong company culture valuing global cooperation, consistent structure, and prioritizing a work and travel lifestyle.To better understand our values and growth, we must share with you the journey of our founder Eric Muth, from prodigal high school innovator to founder of a 40-client MSP staffing service. Beginnings of a passion Eric grew up as part of the upper middle class in Toronto,… Continue Reading History of Support Adventure and its founder Eric Muth

Our Core Values: What we stand for

Support Adventure is a global remote company that hires diverse set of people from around the world that formed a unique set of values for the organization.Our StoryThe company started with a dream from our founder, Eric. After growing up in Toronto and briefly living in London, he discovered a city called Belgrade in Serbia (South Eastern Europe). He wanted to continue working for London-based IT companies while living in Belgrade.Remote working… Continue Reading Our Core Values: What we stand for