A Premium MSP Staffing Solution – We hire the best people we can find for MSPs who provide them with a great environment
A System Built for Success – Our unique business model and extensive experience ensure expectations are met and results are delivered
A Bridge of Culture – Owned and operated by native English speakers living abroad
Support Adventure is an MSP staffing agency offering MSPs a world-class, full-service remote staffing solution for your help desk. By providing skilled support technicians, service coordinators, and other back-end technical staff, while handling all of the recruiting, HR, and accounting tasks, we enable MSPs to quickly and efficiently scale their help desk’s workforce during times of growth. Our proven approach, built from our experience managing and working in MSPs, allows us to find the best candidates to staff your MSPs technical support team. By matching candidates living in comparatively low cost of living areas with clients from English-speaking countries, we provide a service that financially benefits everyone involved.
Go beyond your local talent pool and save money without sacrificing quality. There are talented technicians all over the world. Let us help you build a great international team while saving half on your staff!
We've helped over 50 MSPs improve their processes and staffing, helping them become more efficient. With our birds-eye view of the industry, we've identified the best practices that can elevate your MSP to new levels of success.
We succeed by carefully selecting our clients to provide the best working arrangements for our staff. If we move forward, we’ll happily offer consultation on your processes to help you achieve the best working environment your MSP can create.
If you’re willing to work with our experience to provide a great and well-organized environment for the world’s best IT Support talent to thrive in your company, while building a world-class MSP, serving your clients above and beyond your competition, you might be an ideal client for us.
Running an MSP without a ticket system note-taking strategy is a bad idea, and leads to problems for your customer, as well as your technicians. Here at Support Adventure, we provide remote staff for MSPs
Scaling an MSP is an intricate process that demands a blend of strategic foresight and agile management. It involves smart staffing strategies that align seamlessly with business growth objectives, ensuring that as your MSP expands,
For MSP companies, the ability to adapt to new technologies and meet ever-changing client expectations is crucial. At the heart of this adaptability is the competence of the staff, which hinges significantly on the effectiveness
Increasing numbers of Managed Service Providers (MSPs) are turning to contract workers as a strategic solution to enhance flexibility, fill skill gaps, expand their market reach, and satiate client demands. Exploring the growing trend of
“The biggest problem in communication is the illusion that it has taken place” – William H. Whyte. This goes for MSP sales as well. Sales is all about communication! It’s about understanding your clients deeply
Emphasizing the importance of diversity and dynamism within an MSP workforce is crucial for fostering an innovative, adaptable, and competitive business. A diverse team brings a wealth of perspectives, leading to improved problem-solving and creativity, while a dynamic workforce is more agile, able to respond to changing market demands and technological advancements. Implementing inclusive hiring practices and fostering a culture that values continuous learning and flexibility are key strategies to achieve this.
Let Support Adventure help you find the perfect remote IT support job. We have successfully placed over 200 IT Support Technicians, Service Coordinators, and System Administrators to work for our MSP clients in the US, UK, and Australia. We are looking for the best of the best, with solid experience and communication skills. First, you’ll have to complete our Training and Testing program, which requires candidates to complete a series of tests designed to test their technical knowledge and skills and record a video interview of yourself that we’ll present to our clients.
To learn more about the available positions and requirements, please visit our Remote IT Support Jobs page now.
We're always hiring remote technicians, system administrators and service coordinators! Check out our remote jobs page and apply to join the Support Adventure family!
Curious about what it's like to work at Support Adventure? Check out our blog, our Facebook page and our YouTube channel to get a better idea of what we're all about!
To become part of the Support Adventure family, you’ll need to pass a series of tests designed to showcase your ability and skills as an IT support professional.
Once you complete our Training and Testing program, you will be presented to our clients, who regularly invite our candidates to interview and become part of their team.
This process is designed to select the best candidates to present to our clients so it takes a bit of effort and time to complete. Thank you for your patience.
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